Shipping Policy
Welcome to Keshav Masala! We’re delighted to have you as our valued customer. Here’s everything you need to know about our shipping policy:
Shipping Zones: We currently ship within [list the countries or regions you ship to].
Shipping Timelines: Orders are typically processed within [mention the processing time, e.g., 1-2 business days]. Once your order is processed, delivery times vary depending on your location. Here’s a general guideline:
- Domestic Orders: [mention the estimated delivery time for domestic orders, e.g., 3-5 business days].
- International Orders: [mention the estimated delivery time for international orders, e.g., 7-14 business days].
Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost during the checkout process before finalizing your order.
Shipping Carriers: We partner with reliable shipping carriers to ensure your order reaches you safely and on time.
Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Shipping Restrictions: Please note that certain items may be subject to shipping restrictions based on your location. We comply with all applicable regulations regarding the shipment of goods.
Customs and Duties: For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are determined by your country’s customs office and are the responsibility of the recipient.
Order Modifications: If you need to modify your order’s shipping address or other details, please contact us as soon as possible. Once an order is shipped, modifications may not be possible.
Shipping Issues: In the rare event that your order is lost, damaged, or delayed during transit, please contact our customer service team. We will work diligently to resolve the issue and ensure your satisfaction.